Policy for I Connect Solutions Academy (ICSA)

Effective Date: 1st January 2023

  1. Introduction

This Privacy Policy governs the way I Connect Solutions Ltd, located at Norrsken House Kigali, 1 KN 78 St, Kigali, Rwanda, collects, uses, maintains, and discloses information collected from users (hereinafter referred to as “Students,” “you,” or “your”) of the ICSA website and its related services.

  1. Information We Collect

We may collect the following information from Students:

– Personal Information: Name, email address, phone number, and other identifying information required for registration and communication purposes.

– Payment Information: Credit/debit card details or other payment-related information for processing course payments securely.

– Academic Information: Course progress, grades, and other academic-related data to enhance your learning experience.

  1. Use of Collected Information

We use the collected information for the following purposes:

– To provide educational services: To facilitate the learning process, track progress, and improve our courses.

– To process payments: To complete transactions securely and provide receipts or invoices.

– To communicate with Students: To send important updates, notifications, and respond to inquiries.

– To enhance user experience: To personalize content, recommend courses, and improve our platform.

  1. Protection of Information

We take appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our platform.

  1. Sharing of Information

We do not sell, trade, or rent Students’ personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding Students with our partners and advertisers for the purposes outlined above.

  1. Third-Party Service Providers

We may use third-party service providers to help us operate our business and the ICSA platform or administer activities on our behalf, such as payment processing, email communication, and analytics. These third parties will have access to Students’ information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

  1. Compliance with Laws

We may disclose your information to comply with legal obligations, enforce our policies, respond to claims that content violates the rights of others, or protect the rights, property, or safety of us, our users, or others.

  1. Your Rights

You have the right to access, modify, or delete your personal information. If you wish to exercise any of these rights, please contact us at the following email address: info@icsa.africa, info@iconnect.rw

  1. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Students to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

  1. Contact Us

If you have any questions about this Privacy Policy, the practices of I Connect Solutions Academy, or your dealings with this platform, please contact us at the following contact addresses:

 

– Email: info@iconnect.rw, info@icsa.africa

– Phone: 0788432137